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NC Department of Health and Human Services
NC DPH: Chronic Disease and Injury Section
N.C. Public Health Home

Tobacco Prevention and Control Branch


N.C. Tobacco Quitline

You can quit. We can help.
TTY#: 1-877-777-6534

Call the QuitlineNC expert tobacco quit coaches.



We know what you're going through. We don't give you a hard time or lecture you. We help you feel more confident about quitting for good.

Whether you smoke, dip or chew, we can help you. There are different ways to quit. We will help you make a quit plan that will work for you.

  • We are open 24 hours a day, seven days a week.
  • Our services are available to all North Carolinians, youth and adult.
  • Our expert Tobacco Quit Coaches can call you back upon request.
  • English, Spanish and other languages available.
  • All calls are free and confidential.

QuitlineNC really works! You get the help that fits your needs. People who use the QuitlineNC are twice as likely to quit for good.

Support is the key. Call and talk to an expert Quit Coach!

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 What is QuitlineNC and Who Can Use It?

QuitlineNC is a convenient, confidential and free phone service available to North Carolinians to help them quit using tobacco.  If you want to quit smoking or chewing tobacco, the QuitlineNC is for you.  The QuitlineNC is available to all North Carolinians, both youth and adults.

QuitlineNC is available in many languages 24 hours a day.

 How Does QuitlineNC Work?

When you call the QuitlineNC you can talk to an expert Quit Coach who can help you through the quitting process. Studies show that people like talking to Quit Coaches over the phone – many even like it better than face-to-face counseling. 

You can even ask the Quit Coach to call you back to check on quitting progress. QuitlineNC will provide up to four follow-up calls from an expert Quit Coach at times you and the Quit Coach agree upon. In addition, QuitlineNC can mail materials to you and can help you find local programs that can help you stop using tobacco.

 Fax Referral for QuitlineNC

If the tobacco user is ready to quit within 30 days and would like to have a Quit Coach call them they may sign the Fax Referral Form (PDF, 153 KB) that you then fax to QuitlineNC. With fax referral, all of the QuitlineNC services are available to the tobacco user, and they don't have to make the first call.

 Web Coach

Web Coach is an online resource from QuitlineNC to help you quit tobacco. It is available 24 hours a day and can be a link between you and your Quit Coach as well as other quitters. Share quitting tips or reach out for support during stressful times.

Go online to to register for Web Coach, or call QuitlineNC now at 1-800-QUIT-NOW (1-800-784-8669) and find out how to get resources, talk to a Quit Coach, and get on-line with Web Coach.

 Talk to a Quit Coach NOW: Click to Call

Would you like to speak to one of our experienced, professional Quit Coaches immediately? Click the button below and enter your phone number. QuitlineNC will call you back within minutes. (* Button link below opens in new window.)

Click to Call


QuitlineNC can:

  • Help identify what triggers you to smoke, dip or chew.
  • Help you think of activities other than using tobacco.
  • Talk about what hasn't worked and new things you can try.
  • Discuss medications that can help you quit.
  • Direct you to helpful websites.
  • Follow-up by request to support your efforts and check on progress: A Quit Coach can call back upon request.

QuitlineNC really works! You get the help that fits your needs. People who use QuitlineNC are twice as likely to quit for good.

 QuitlineNC Use: Is it Right For You?

If you smoke or chew tobacco and want to quit, QuitlineNC is for you.

  • Are you ready to quit?
    • Call and we will help you make a quit plan.
  • Are you not quite ready to quit?
    • Call and we will help you get started.
  • Have you tried to quit and it didn't work?
    • It can take more than one try to quit for good. Don't be discouraged. Call us. We will help you learn from your experience and make a new quit plan.
  • Have you already quit?
    • We know it's hard for a while. If you need some help to stay tobacco-free, please call us.


For every person who dies of a smoking-related disease, 20 more people suffer with at least one serious illness from smoking. That’s the bad news. The good news is that you can quit and there are benefits to quitting at any age, regardless of how long you have used tobacco.

Quitting tobacco is hard for two reasons. First, the nicotine in tobacco is very addictive. Second, tobacco use is a very strong habit. Both the habit and the addiction have to be considered in any quit plan that you use. There are many effective ways to quit tobacco including individual counseling from health care professionals, local cessation programs, group counseling, and Quit Coach support from QuitlineNC. There are many effective medications that can help adults with nicotine withdrawal when quitting. These include nicotine replacement products (patch, gum, nasal spray, inhaler, lozenge) and other drugs in pill form (Zyban, Chantix). A combination of counseling or coaching along with medication result in the best chance of quitting for good.

It can take more than one quit attempt to quit for good. The important thing is to learn each time what worked and what didn’t work for each quit attempt and use what you learned the next time. This way you are more likely to quit for good the next time you try.

When quitting, remember: Set a quit date, tell friends, family and co-workers that you would like their support, make a list of things you can do to help with cravings (chew straws, drink water, take a walk, call a friend, eat a healthy snack), and remove all tobacco products and ashtrays from your environment on your quit day.

North Carolina has many resources that can help you quit using tobacco, such as QuitlineNC, a list of on-line cessation programs and informational websites, health benefits of quitting, and information on how much money you can save by quitting tobacco.

Don’t forget to set rewards for yourself as you become a non-tobacco user. Remember, the best reward is getting control of your life and your health! You can quit, we can help!